How can we help?
Short answers about downloading, making Shorts, posting them and your plan.
Getting started
Downloading
Making Shorts
- How do I make a Short from a Twitch or Kick clip?
- How do I turn a Twitch clip into a TikTok or YouTube Short?
- How do I put my facecam above the gameplay?
- How do I trim a clip or remove pauses?
- How do I add zooms, text and emotes to a Short?
- How do I reuse the same look for every Short from a channel?
- How do I download my finished Short?
Captions
Find moments
Posting
Plans and billing
- What's the difference between Free, Starter and Creator?
- How do I buy a Clipr plan?
- How do I use a promo code?
- How do I upgrade, downgrade or switch to yearly?
- How do I cancel my subscription?
- Can I get a refund?
- Where are my invoices, and how do I change my card?
- What counts toward my monthly allowance, and when does it reset?